Hollywood Gazette always seeks to publish corrections and clarifications promptly after they come to our attention.
Reporters, producers and editors should promptly relay reports about potential corrections to originating editors or via email to the publisher. Corrections and clarifications to online articles should be submitted and approved via publisher.
When a correction is made online, the story editor is responsible for alerting universal, home-page and social teams to make the necessary changes to headlines and blurbs. The change should be made within the article and the correction should also be noted at the top of the item.
Clarifications and corrections should be clear, concise and direct. They must be comprehensible to anyone who reads them, including readers who may have missed the story that is being corrected. Anyone reading the correction should be able to understand how and why the mistake has been corrected.
Minor mistakes may be corrected and acknowledged within the blog post, using either strike-through text or parentheses. In many cases, commenters may alert bloggers to mistakes. When this happens, bloggers are encouraged to acknowledge the mistake and subsequent correction within the comment stream as well.
If we have sent out incorrect information in an alert, we should send out an alert informing people that the news reported in the earlier alert was wrong and give readers the accurate information.
When we publish erroneous information on the social Web, we should correct it promptly by publishing a new status or post acknowledging the error.
If it is possible to edit the original post to note the error and correct the information, this is preferred. Once the information has been corrected, the incorrect post may be deleted.
Take-down (“unpublish”) requests
Because of the ease with which our published content can be searched and retrieved online, even years after publication, we are increasingly being asked to take down (or “un-publish”) articles from our Web site. Typically, these requests come from the subjects of unflattering or embarrassing news articles who claim that they are being harmed by the articles’ ongoing availability.
As a matter of editorial policy, we do not grant take-down requests. If the subject claims that the story was inaccurate, of course, we should be prepared to investigate and, if necessary, publish a correction. And there may be situations in which fairness demands an update or follow-up coverage — for example, if we reported that a person was charged with a crime but did not report that the charges were later dismissed for lack of evidence. In short, our response will be to consider whether further editorial action is warranted, but not to remove the article as though it had never been published.
Errors, whether brought to our attention by readers or staff members, will be corrected quickly and in a straightforward manner.
It will be considered unprofessional conduct and a breach of duty if employees are notified of possible errors but fail to respond. Correcting errors and clarifying ambiguous information is a virtue and an admirable practice.
Significant corrections are noted on the archived copy of the article. Please send requests for corrections to [email protected]